Shipping Policy

1. Shipping Coverage & Locations

We currently ship within Egypt to all major cities and governorates. If you are outside our standard delivery zones, please contact our customer support before placing an order to confirm shipping availability.

2. Order Processing Time

Standard Processing: Orders are processed within 5-7 business days after payment is confirmed.

Custom Orders: If your order includes a custom or engraved ring, please allow 5-7 additional business days for production.

Orders placed after 5:00 PM (Cairo time) or on public holidays will begin processing on the next business day.

3. Shipping Methods & Estimated Delivery Time

We partner with reliable courier services to ensure safe and timely delivery of your luxury rings. Below are our shipping options:

Shipping Method	Estimated Delivery Time	Cost
Standard Shipping	3-5 business days	Free

Remote Areas: Orders to remote locations may take an additional 1-3 business days.

International Shipping: Currently, we only ship within Egypt. If you require international delivery, please contact us for special arrangements.

4. Shipping Fees & Free Shipping Eligibility

Free Standard Shipping.

5. Order Tracking

Once your order has shipped, you will receive a tracking number via email or SMS.

You can track your shipment using our courier’s tracking system.

If you do not receive a tracking update within 48 hours, please contact our customer support.

6. Failed Deliveries & Return to Sender

If delivery is unsuccessful due to incorrect address details, recipient unavailability, or refusal to accept the package:

The courier will attempt two additional deliveries.

If unsuccessful, the package will be returned to us, and the customer must pay a reshipping fee for a second delivery attempt.

Orders not claimed within 14 days will be canceled, and a partial refund (excluding shipping fees) will be issued.

7. Damaged or Lost Packages

If your package arrives damaged, please contact us within 24 hours of delivery with photos of the damage.

We will work with our courier to resolve the issue and offer a replacement if necessary.

If your package is lost in transit, we will initiate an investigation. If confirmed lost, we will either reship the item or provide a refund.

8. Shipping Policy Updates

We reserve the right to update this shipping policy at any time. Changes will be reflected on this page, and customers will be notified in case of significant updates.

For any shipping-related inquiries, please contact us at:
📧 Email: ouncejewels@gmail.com
📞 Phone/WhatsApp: 01116697774
🕒 Business Hours: 24 hours response

Item added to your cart

Shipping Policy

1. Shipping Coverage & Locations

2. Order Processing Time

3. Shipping Methods & Estimated Delivery Time

4. Shipping Fees & Free Shipping Eligibility

5. Order Tracking

6. Failed Deliveries & Return to Sender

7. Damaged or Lost Packages

8. Shipping Policy Updates

What are Ounce rings made of?

Ounce rings are mainly crafted in sterling silver, set with handpicked natural gemstones to give it the luxury finish

Is it Haram for men to wear diamonds?!

Surprisingly, it's not Haram for men to wear diamonds or gemstones. In Fact,The only Haram metal for men is Gold.

Can I customize an Ounce ring?

All Ounce rings can be customized. Your choice of gemstones (Diamonds, Sapphires, Emeralds, Rubies), certain finish (Matte or Sleek ). You can also add initials.

How long does it take to receive my purchase?

It usually takes up to 10 days or less to produce each ring, due to the fact that each ring is made per size and per order for you. Allow an additional 2-3 business days for shipping.

For rush deliveries, before placing an order, please contact us immediately.

Do you have a store or any physical locations?

Pop ups will be available on different occasions until we officially open our store. We promise you a great customer service at your door step. To catch up with us subscribe to our newsletters and we will send you all the updates

Do you offer any warranties on your product?

Yes, We have a Lifetime warranty on our products including it's maintenance.

Shipping Policy

1. Shipping Coverage & Locations

2. Order Processing Time

3. Shipping Methods & Estimated Delivery Time

4. Shipping Fees & Free Shipping Eligibility

5. Order Tracking

6. Failed Deliveries & Return to Sender

7. Damaged or Lost Packages

8. Shipping Policy Updates

Collapsible content

What are Ounce rings made of?

Ounce rings are mainly crafted in sterling silver, set with handpicked natural gemstones to give it the luxury finish

Is it Haram for men to wear diamonds?!

Surprisingly, it's not Haram for men to wear diamonds or gemstones. In Fact,The only Haram metal for men is Gold.

Can I customize an Ounce ring?

All Ounce rings can be customized. Your choice of gemstones (Diamonds, Sapphires, Emeralds, Rubies), certain finish (Matte or Sleek ). You can also add initials.

How long does it take to receive my purchase?

It usually takes up to 10 days or less to produce each ring, due to the fact that each ring is made per size and per order for you. Allow an additional 2-3 business days for shipping.For rush deliveries, before placing an order, please contact us immediately.

Do you have a store or any physical locations?

Pop ups will be available on different occasions until we officially open our store. We promise you a great customer service at your door step. To catch up with us subscribe to our newsletters and we will send you all the updates

Do you offer any warranties on your product?

Yes, We have a Lifetime warranty on our products including it's maintenance.

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It usually takes up to 10 days or less to produce each ring, due to the fact that each ring is made per size and per order for you. Allow an additional 2-3 business days for shipping.

For rush deliveries, before placing an order, please contact us immediately.